Frequently Asked Questions

Do I need an account to send a package?

No. There is no need to sign up to have an account with us. Just email or give us a call when you need a package delivered.

How do I track my parcel?

We like the personal touch, so give us a call or email if you need to know where your parcel is in transit.

Do you do international deliveries?

Yes we do international deliveries. Just give us a call or email to find out more

I have a fragile item and I don't know how to pack it. Can you help?

Yes we can help as we know fragile items need to be packed carefully to keep them safe whilst in transit.  Just email or call us and we will happy to help.

What items can I send using your Send It Made Easy?

We deliver just about anything. Just email or call us if you have an item and you are not sure whether we can deliver it.

How much will it cost to send my parcel?

There are lots of factors involved when it comes to the cost of sending a package. This includes its weight and size, where it is being delivered to and how quickly you need it delivered. To get a quote just fill out our quotation form and we will get back to you as quickly as we can.

Can I use Send It Made Easy to return my online shopping?

Yes you can use Send It Made Easy to return your online shopping unless the place you have purchased it from requires you to use a specific parcel delivery company to do it.

My question about my parcel delivery isn't listed above. What should I do?

If you question is not listed just give us a call on 0499 754 595. As we pride ourselves on providing a personal touch when it comes to your parcel delivery we are more than happy to assist.

If you have any other questions, just ask us and we’ll find the answer for you.

+ Quotation Form